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  1. Effecto Help Center
  2. General questions
 
Articles in this section
  • Where can I find my PDF?
  • How to report a bug?
  • What is Effecto?
  • What features does the app offer for tracking my activity?
  • How does Effecto work?
  • When can I expect to see improvements in my life with Effecto?
  • Is Effecto backed by science?
  • How does Effecto ensure data privacy and confidentiality?

How to report a bug?

If you encountered a bug with the Effecto app, please contact our customer support team at help@effecto.app and we will do our best to solve your problem. We typically reply within 24h.

 

To do this as fast and efficiently as possible, please try to provide as much information about the issue as possible, such as:

  • Detailed description of the issue
  • What kind of error messages you received
  • What steps you took that led you to the bug
  • Screenshots or screen-recordings of the problem in action

Any additional piece of information will help us resolve the issue more efficiently.
Thank you for helping us improve our service.

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